HYBRID EVENT: You can participate in person at Singapore or Virtually from your home or work.

2nd Edition of International

Public Health Conference

March 16-18, 2023 | Singapore

IPHC 2023

Sarah Zheng

Sarah Zheng, Speaker at IPHC 2023
Sarah Zheng
University of Victoria, Canada


Sarah Zheng is an Assistant Professor at Gustavson School of Business, University of Victoria since 2018. Her research vision is to combine her knowledge of the operations management literature and her data analytics training to design systems and processes to improve organizational performance. She is particularly interested in examining how health care organizations can achieve higher performance by improving their internal operations at the process level, and engaging patients in these efforts through cost-sharing at the system level. To study that, she employs econometric, machine learning and statistical techniques to analyze large datasets from insurance claims, clinical databases, hospital operations and performance data and surveys of the health care workforce. Her research has been published in top journal outlets such as Journal of Operations Management, Production and Operations Management and Medical Care, and featured in media outlets such as U.S. News & World Report and Wolters Kluwer.Prior to University of Victoria, Sarah served as an Assistant Professor at Ithaca College School of Business, and a lecturer at Boston University Questrom School of Business in the United States. She also worked previously at Boston Medical Center on Massachusetts health reform studies. She earned a Bachelor of Economics from Peking University, China, an MA in Economics and a PhD in Operations Management from Boston University